If you are thinking about installing the Corbin Russwin ED6000 exit device at your place of business, you had better make sure you get a written warranty policy from the contractor who is installing them! One famous, nationally-known Murfreesboro, Tennessee facility is seeing a high failure rate stemming from usage in the active head and in the outside trim. Although the springs, bar, and other parts seem to be doing fine, people are having trouble activating the door from the outside trim side. Although some of the trim units are failing in less than one year of installation, the active head is also experiencing failure where the outside lever trim first engages the active head's latch retraction mechanism. One employee notes that there appears to be excessive wear in this section of the lock over a very short period of time.
The symptom that is found in the failing devices are difficult, grinding lever activations and failing levers. This grinding is caused by the failure of certain parts within the active head. The problem, however, does not seem to involve opening the door by activating the bar from the inside.
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