Whenever you call a locksmith, plumber, electrician, etc., be sure to ask about any warranties that might be available to you for the services performed and the goods purchased. Before you send the receipt in to corporate, be sure to make a copy of it and place it in a folder labeled, "locksmith" or "plumber". On that invoice copy, include what was done, where it was done, and what was purchased. Write down any warranty information that the technician provides you. If you have as service issue that arises, check the file to see if the service you now need was something that was recently done. I wish I could tell you how many times I have serviced locks for customers who had no idea when the locks were installed. Without paperwork, a technician can seldom give you warranty service.
Some locks, for example, have 1, 3, 5, and 15 year warranties. No paperwork? No replacement. Other things that have warranties are door closers, panic bars, Detex alarms, Alarm Lock Trilogy units, door levers, safes. Keep a file for every service that you contract. Make notes. In the end, it might just save your bonus.
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